Kaizen

Kaizen is an integral component of optimal business operation. It means "change for better," and has become an undeniable maxim of successful enterprises. The process of making a change, evaluating the outcome, and adjusting accordingly results in continual improvement. Applying kaizen to all of our own processes means that we will constantly provide better value for clients. 

Poka-yoke

Mistake-proofing, or inadvertent error prevention, instituting poka-yoke involves active measures to first identify processes that are vulnerable to human error or defects and then to implement mechanisms to circumvent any opportunities for error.

Simple poka-yoke example

Hansei

​A Japanese term that means "self-reflection," hansei is an attitude of viewing success with humility and embracing any deficiencies as learning opportunities. We recognize that there will always be more to learn and there is always room for improvement.

Mottainai

"What a waste!"
The remorse we feel for wasting anything useful keeps us in search of more efficient ways to do things and on the hunt for time and resources that are spent ineffectually.

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